Customer Support - 212-541-7100

Terms of Use

Please read these terms of use carefully before using the pitanzanite.com website operated by Praveen Imports Inc. Your access to and use of service is conditioned on your acceptance of and compliance with these terms. These terms apply to all visitors, users and other who access or use the website. By accessing or using the service you agree to be bound by these terms. If you disagree with any part of the terms then you may not access the website. All materials appearing on this site, including the text, site design, logos, graphics, icons, and images, are the property of pitanzanite.com. You may use the content of this site only for the purpose of shopping and placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without pitanzanite.com prior written permission.

These terms and conditions regulate the business relationship between you and us. By using our website in any way, or by buying from us, you agree to be bound by them.

  • OUR CONTRACT WITH YOU
  • PRODUCT AVAILABILITY
  • CUSTOMER/USER DETAILS
  • PAYMENT
  • ORDER CANCELLATION
  • REFUND & EXCHANGES
  • CHANGES TO TERMS AND CONDITIONS
  • DELIVERY
  • RETURN PROCEDURE
  • SYSTEM SECURITY AND PAYMENT PROCESSING
  • ORDER ACCEPTANCE
  • SITE ACCESS AND CHANGES
  • REGISTRATION, USER ACCOUNT, PASSWORD AND SECURITY
  • CONTACT INFORMATION

 

OUR CONTRACT WITH YOU:

ORDER:- We shall accept your order by email confirmation. That is when our contract is made. Our message will also confirm details of your purchase and tell you when we shall dispatch your order.

No contract will exist between you and PI Tanzanite (Praveen Imports Inc.) for the sale of any product unless and until Praveen imports Inc. has accepted your order with a confirmation email and a full payment is taken from your credit/ debit card or via PayPal. Our acceptance of your order brings into existence a legally binding contract between us. Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts.

PI Tanzanite (Praveen Imports Inc.) reserves the right not to accept your order in the event that we are unable to obtain authorization for payment, if shipping restrictions apply to a particular item, if the item ordered does not meet our quality control standards and is withdrawn, out of stock or if there is an error in pricing or content. We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable for any indirect or consequential loss, damage or expenses arising from not accepting your order and we shall have no liability to you, by way of compensation, other than to refund the amount paid for the goods.

PRODUCT AVAILABILITY:

We were providing high-quality merchandise. Availability of the same, however, may vary from time to time. Some featured items may be available only in limited quantities or only till supplies last. Once an item is out of stock, we will attempt to remove it promptly from display or we show “OUT OF STOCK”.

CUSTOMER/USER DETAILS:-

You agree that you provide us accurate, up to date, and complete information about yourself. We need this information to provide you with the merchandise. If you use the website, you are responsible for maintaining the confidentiality of your account and password and for preventing any unauthorized person from using your computer. You agree to accept responsibility for all activities that occur under your account or password. You should tell us immediately if you believe some person has accessed your account without your authority and also log in to your account and change your password. We may collect information that can identify you (“personal information”), such as your name and e-mail address when you (or other customers) provide it to us when using the pitanzanite.com website or in some other manner. As a policy, pitanzanite.com does not sell, trade your personally identifiable information to third-parties, unless you have granted us permission to do so. When you visit our website, we may collect your information.

PAYMENT:-

By purchasing on PI Tanzanite (Praveen Imports Inc.) site you confirm that the PayPal account or credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the PayPal account or credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment we will not be liable for any delay or non-delivery. Payment can be made by PayPal or via your credit/debit card linked to your PayPal account. All credit/debit card transactions on this site are processed using Pay Pal, which is a secure online payment gateway which encrypts your card details in a secure host environment. The prices payable for ordered merchandise are as set out in our website in US Dollar.

ORDER CANCELLATION:

Unless you cancel your order within 5 working days after full payment has been made, acceptance of your order and completion of the contract between you and PI Tanzanite (Praveen Imports Inc.) will be completed when the goods have been dispatched. Any returns after the 7 days period stated above will be at the discretion of PI Tanzanite (Praveen Imports Inc.) PAYMENT BACK AFTER CANCELLATION OF ORDER.

REFUNDS AND EXCHANGES:

In the unlikely event that you are unhappy with your purchased please do not hesitate to contact us. In certain circumstances we may be able to offer an exchange for another piece with some cost. Upon receipt of the return item, PayPal account, credit or debit card originally used for the purchase will be credit. We will process your refund within 7 DAYS of receipt. Your credit card/Debit company may take 4-7 working days to credit your account.

CHANGES TO TERMS & CONDITIONS:

You can review the most current version of the Terms & Conditions at any time on our website.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

DELIVERY:

The delivery period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order.

If your delivery address is outside of the U.S, you may have to pay import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note that customs policies vary widely from country to country. We recommend you contact your local customs office for further information.

RETURNS PROCEDURE:

Items should be returned as new, unused in original condition with tags. Return items that are damaged, worn, soiled or altered will not be accepted and may be sent back to the customer and customer will be liable to any charge expenses incurred.

SYSTEM SECURITY AND PAYMENT PROCESSING:

We do not have access to your credit card or payment information after your transaction is completed. You agree that you will not, and will not allow any other person to violate or attempt to violate any aspect of the security of our Website. You may not use any software tool for the purpose of extracting data from our website.

You understand that any such violation is unlawful in many jurisdictions and that any contravention of law may result in criminal prosecution.
All stored customer data is protected with secure passwords, user log-on and other security procedures. However, customers are responsible for taking all reasonable prevent someone misusing or getting unauthorized access to your computer system or to any codes or passwords you have to access the website, and ensure your computer system and data are free of viruses.

ORDER ACCEPTANCE:

“Order acceptance and the completion of the contract between you and PI Tanzanite (Praveen Imports Inc.) will take place on the dispatch to you of the products ordered, unless we have notified you that we do not accept your order, or you have cancelled it. Stock items will normally ship within 3-5 business days of acceptance of order, which will be confirmed by email. We will send another email with the tracking number once the item has been shipped.

Non-acceptance of an order may be a result of one of the following:

The product you ordered being unavailable from stock.

Our inability to obtain authorization for your payment.

The identification of a pricing or product description error.

SITE ACCESS AND CHANGES:

Our website changes regularly and access to this site is permitted on a temporary basis. We aim to update our site regularly, and may change the content at any time, including the product details and pricing without notice. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material. You are also responsible for ensuring that all persons who access our site through your Internet connection are aware of these terms, and that they comply with them. We may change these terms from time to time. The terms that apply to you are those posted here on our Website on the day you order merchandise.

REGISTRATION, USER ACCOUNT, PASSWORD AND SECURITY

In consideration of your use of the Site, you represent and agree that you:

  1. are of legally sufficient capacity to form a binding contract;
  2. are at least 18 years of age; and
  3. you will comply with all applicable laws, statutes, ordinances and regulations regarding your use of the Site. If you make a purchase on the website, you agree to complete the checkout process by providing true, accurate and complete information requested on the checkout page (“Checkout Data”).

 

CONTACT INFORMATION

If you have any questions about these Terms & Conditions, please contact us at pitanzanite@gmail.com